About Datacharlie
Welcome to the home of technology
A full managed IT support and services company, where innovation comes through motivation.
Who we are
A one-stop shop for your whole IT environment
Datacharlie.com Consultancy is a one-stop shop for companies, individuals, organizations, businesses, international organizations and NGOs that want to enhance their IT environment, services and product offering to achieve maximum results.
Traditional, established companies need help changing old IT networks, computers and ways of computing, just as new, flourishing startups need help finding their niche. Datacharlie International Consultant became their answer.
A customized information technology strategy mixed with smart technology tools is the kind of beginning you will be excited about when you start doing business with our team of experts. At Datacharlie, “We say Technology A Reality”.
Worldwide services
USA, Europe and Africa
Our mission
Turning challenges into opportunities
Our mission is to provide state-of-the-art ICT and pro-active managed technical support services (MSP/RMM). We offer full IT services across all platforms and technology, with experience that enables our clients to turn challenges into opportunities, and opportunities into success.
What we do
Everything IT, under one roof
- Network Security Services
- Website Development
- Cybersecurity Services and Training
- Social Media
- eCommerce Store
- Tech Support
- Remote End-Point Management
- Remote Technical Automation
- Managed Services and Support
- Training (on and off site)
- Network Design and Deployment
- Wireless and WAN / MAN / C-WAN
- IT Equipment Orders
- Application Support
- Network Vulnerability Scan
How we work
Support and assessments built around you
24/7 technical support at a low monthly rate
We do not just throw a charge or rate at you. We sit and assess your needs, discuss them, and together work out a comfortable service fee that benefits both of us.
We support all devices, desktops and laptops. Call for on-site support or help desk support. Our services cover servers, routers, switches and mobile devices, plus training and consultancy. We would like to meet with your team and provide a no-obligation security and technical health assessment of your computer network and business technology.
Network vulnerability assessment
We analyze your network to identify vulnerabilities that could leave your organization at risk of a business interruption. Our unique process has many benefits over other assessments:
- No software is installed, so no one needs to know, including your current IT provider.
- No agents or probes living on your network for days, weeks or longer.
- An average, mid-sized network is scanned quickly, in around 30 minutes.
- 9 out of 10 computer networks have potentially serious IT problems sitting undetected.
More about Datacharlie
Experience you can count on
01
Discover other services
We provide Internet services for organizations internationally. Getting Internet service in much of Africa can be a pain, so we help you identify the right VSAT or other devices for reliable private or public Internet.
We design and install all levels of networks, from peer-to-peer to LAN, WAN and MAN, with full remote access from anywhere. If you are in Africa, we also provide secure hosting that keeps your website online 24/7, 365 days a year, with full access for you to edit and upload anytime.
02
What we believe
We believe in providing state-of-the-art IT services to all of our clients. Our clients are our most important focus, so we are never too busy to listen to your request.
Providing a reliable, secure and cost-effective service is one of our many goals. We design and manage websites, and we provide all levels of IT training in computer hardware and software applications.
03
Where we started
Datacharlie started in the West African state of Liberia, with a goal to deliver IT to the Liberian people and the world as we grow.
We started out of a deep appreciation for helping people, organizations, companies and governments answer a long-standing question: where can they find a reliable, knowledgeable and dependable IT support service?
04
What type of company we are
Datacharlie LLC Consultancy is a fully owned IT systems integration and capacity building firm with over 30 years of combined experience providing best-in-class technology solutions.
We take a consultative approach to your unique ICT needs, with proven processes and a highly trained team of ICT engineers, security specialists, programmers, network engineers and technical consultants. Our global MSP systems let companies with global operations keep the same standard of ICT service across continents.
05
Who we are and what we offer
Our certified engineers and technicians are serving, or have served, with organizations such as the United Nations, Microsoft, Dell Computers, the US Federal Government, foreign missions, the medical technology sector and private businesses around the world.
We are network engineers, trainers, systems administrators, application developers, computer forensic engineers and project managers. From buying a basic computer to setting up a radio or TV station, or a full cloud and server network, we can help, including repairs for laptops, desktops, servers, printers and all network devices.
06
Why choose Datacharlie LLC
A small, multi-national and experienced IT company with a top-level team skilled in every aspect of information technology.
We provide all levels of communication, media, training and IT services, support for Microsoft and Linux platforms, and Internet solutions for organizations across Africa and beyond.
Why Datacharlie MSP
More than three reasons to choose us
Not many managed services providers can boast of more than three reasons why you should choose them, but at Datacharlie MSP we are proud to show you why.
We offer 24/7 support to our clients, available all days except Sundays. This is critical because you could be based at an international location where the time difference matters, and we are always ready to support you.
We do not do half of your project. We work with you throughout the entire time you are our client, make sure every milestone is accomplished and certified, and follow up after the project. Results matter most to our clients.
We design and manage websites that stay available to the world 24/7, 365 days a year. In Africa we can also provide secure hosting, and you keep full access to edit your site and upload anything, anytime.
We always bring home the award for the most reliable technical support services on a 24/7 basis.
Professionalism is the key to the success of any business. From your first call, email or chat, we put our best people on your request and treat every client, small or big, with the same quality of service and professionalism.
Best Managed Services Provider.
Some numbers
Our work at a glance
87
Satisfied clients
150
Projects completed
28
Accolades earned
56K+
Lines of code
Would you like to start a project with us?
Ready to start a project, or have one in mind? Feel free to call or email us.